Privacy Policy

1. Introduction

Welcome to MyFaceRates ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services (collectively, the "Services").

MyFaceRates is an AI-powered face analysis and social interaction platform that allows users to upload photos, receive AI-generated beauty scores, participate in contests, and interact with other users.

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

• Account Information: Username, email address, password (encrypted), date of birth
• Profile Information: Display name, bio, profile photo, gender preference
• Photos & Images: Face photos you upload for analysis, profile pictures, contest submissions
• Payment Information: Payment details for in-app purchases (processed securely through Apple App Store, Google Play Store, or Stripe)
• Communications: Messages sent through our chat system, support inquiries, feedback

2.2 Information Collected Automatically

• Usage Data: Features used, pages viewed, time spent, click data, navigation paths
• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Location Data: Approximate location based on IP address (not precise GPS location)
• Log Data: IP address, browser type, access times, crash reports, performance data
• Cookies & Similar Technologies: Session cookies, authentication tokens, preference settings

2.3 AI-Generated Data

• Face Analysis Results: AI-generated beauty scores, facial feature measurements, symmetry analysis
• Comparison Data: Results from face-to-face comparisons with other users
• Match Data: Compatibility scores and match percentages

3. How We Use Your Information

3.1 Core Service Delivery

• Provide AI-powered face analysis and beauty scoring
• Enable photo contests, voting, and community features
• Facilitate user matching and comparisons
• Process and manage in-app purchases

3.2 Communication

• Send transactional emails (account verification, password reset)
• Deliver push notifications (matches, messages, contest results)
• Respond to support requests and inquiries

3.3 Safety & Security

• Detect and prevent fraud, spam, and abuse
• Monitor for inappropriate content
• Enforce our Terms of Service
• Protect user safety and platform integrity

4. AI Face Analysis & Data Processing

4.1 How AI Analysis Works

• When you upload a photo, our AI analyzes facial features including symmetry, proportions, and aesthetics
• Analysis is performed using machine learning models trained on diverse datasets
• Results are generated in real-time and stored in your account
• No biometric identification: Our AI does not identify individuals or match faces to external databases

4.2 AI Accuracy Disclaimer

⚠️ Important: AI scores are for entertainment purposes only. Results do not reflect objective beauty standards. Accuracy may vary based on photo quality, lighting, and angles.

5. How We Share Your Information

5.1 Public Information

The following information is publicly visible to other users:

• Username and profile photo
• Photos you post in contests or community feed
• Contest rankings and scores (if you participate)
• Comments and votes on community posts

5.2 Service Providers

We share data with trusted third-party service providers:

• Cloud Hosting: Supabase (database, authentication), Cloudflare R2 (image storage)
• Payment Processing: Apple App Store, Google Play Store, Stripe SDK
• Analytics & Monitoring: Sentry (error tracking), Upstash Redis (rate limiting, caching)
• AI Processing: OpenAI API (face analysis - optional)
• Notifications: Expo Push Notifications (mobile)

Mobile SDK Disclosure: MyFaceRates mobile app uses:

• Expo SDK: Notifications, image picker, file system, secure storage
• Supabase SDK: Database, authentication, storage
• Apple In-App Purchase / Google Play Billing: Native payment processing

Web SDK Disclosure: MyFaceRates web app uses:

• Stripe SDK: Payment processing
• Sentry SDK: Error tracking and crash reporting
• Supabase SDK: Database, authentication, storage

These SDKs do not sell personal data and are bound by strict data protection agreements.

6. Data Retention

• Account Data: Retained while your account is active
• Photos: Stored until you delete them or close your account
• Analysis Results: Retained for service functionality (can be deleted on request)
• Chat Messages: Retained for 90 days, then automatically deleted
• Logs & Analytics: Retained for up to 12 months

6.1 Account Deletion Policy

To delete your account: Settings → Delete Account (mobile) or Profile → Delete Account (web)

7. Your Privacy Rights

7.1 Access & Portability

• View all personal data we hold about you
• Download your data in a machine-readable format

7.2 Deletion

• Delete individual photos from your profile
• Delete specific analysis results
• Delete entire account: Settings → Delete Account (irreversible)

7.3 Region-Specific Rights

For EU/EEA Users (GDPR):

• Right to access, rectify, erase, restrict, and port your data
• Right to object to processing and withdraw consent
• Right to lodge a complaint with supervisory authority
• Contact: myfacerates@gmail.com

For California Users (CCPA):

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale (we do not sell your data)
• Right to non-discrimination

8. Data Security

We implement industry-standard security measures:

• Encryption: All data transmitted via HTTPS/TLS encryption
• Password Protection: Passwords hashed using bcrypt
• Access Controls: Role-based access, multi-factor authentication for staff
• Regular Audits: Security assessments and penetration testing
• Secure Storage: Images stored in encrypted cloud storage (Cloudflare R2)

8.1 Mobile Device Permissions

MyFaceRates mobile app requests the following permissions only with user consent:

• 📷 Camera: To take photos for analysis
• 🖼️ Photo Gallery: To select existing photos
• 💾 Media Upload: To upload photos to our servers
• 🔔 Notifications: To send match and message notifications

All permissions are optional and can be controlled in your device settings. The app will function with limited features if permissions are denied.

8.2 App Tracking Transparency (iOS)

✅ MyFaceRates does NOT track users across apps or websites.
We do not use third-party ad trackers, cross-app tracking tools, or sell your data to advertisers.

9. Age Requirements & Children's Privacy

Our Services are intended for users 17 years of age and older (18+ in some jurisdictions).

• We do not knowingly collect data from users under 17
• Users must select and confirm their age (18+) during registration
• If we learn we have collected data from an underage user, we will delete it immediately
• Parents/guardians can contact us at myfacerates@gmail.com to report underage users
• This app contains user-generated content and social features appropriate for mature audiences

10. International Data Transfers

• Our servers are located in the United States and Europe
• By using our Services, you consent to data transfer to these regions
• We ensure appropriate safeguards (Standard Contractual Clauses, Privacy Shield frameworks)
• EU/EEA users: Your data is protected under GDPR standards

11. Contact Us

For privacy-related questions or requests:

• Email: myfacerates@gmail.com
• General Support: myfacerates@gmail.com
• GDPR Requests: myfacerates@gmail.com
• CCPA Requests: myfacerates@gmail.com